All US orders are shipped US Mail, unless another option has been selected. If you prefer a faster method, you can choose between UPS Ground or Priority Mail. You must use a street address for any UPS services. PO Boxes will not be accepted.
Our products carry a money-back guarantee. If unsatisfactory in quality or content, the item(s) should be returned to us within 30 days in new condition, and in the original shipping carton whenever possible. We will issue a full refund (including return shipping charge) when the product has been received.
Keys for Kids Ministries Returns
PO Box 1001
Grand Rapids, MI 49501
*** We are not responsible for items lost during shipping and cannot process your return until the item is received at our office.
Damaged or Defective Items:
Please follow the return instructions. A refund check will be issued in the amount you paid to return the product to us and a replacement will be sent.
If you have made the purchase with Keys for Kids Ministries, we offer exchanges of equal or lesser value on our products.